Return Policy is an online store that offers high quality service. We do our best to deliver the products to you in good condition. If you want to exchange or return the product you ordered, of course you can!

You can cancel your order up to 14 days after receipt and return the package. You will then receive a full refund including shipping costs if the entire order is returned. If you have purchased multiple products and want to return one of them, only the amount of this product will be refunded.

Should your product be delivered damaged, we recommend that you contact our customer service via the contact page. We are happy to help you find a suitable solution.

Did you forget to pick up the package at a pick-up point or did you refuse the package? Then the package will be sent back to us and we will refund the amount of the products to your account.

Return process

We would like to ask you to return the products in original condition, if reasonably possible, to the address below. The return costs are for your own account. These costs are approximately € 6.95 per package (for exact rates, please consult the website of the carrier you want to use). 

Opened and/or used products will not be accepted. For more information about our warranty and return policy, please contact our customer service via the contact page.

Contact details

Kurlify B.V.

Asterweg 19D3
1031 HL, Amsterdam

KVK: 862608995
VAT: NL862608995B01